Customer Service

2-10 Home Buyers Warranty® has covered over 5.5 million new and pre-owned homes, and has a network of more than 10,000 authorized, independent service contractors.

They partner with thousands of the nation’s finest real estate professionals, home builders and service contractors who consider their coverage the industry’s most comprehensive structural and systems and appliances protection available.

Our Warranty

Did you know that one in four homes will suffer some form of structural distress, costing on average $42,500? Knowing this, it’s important for home buyers and home builders to protect themselves with a structural warranty.


​With the purchase of your new home, you’ll receive a copy of the structural home warranty contract that explains what is covered as well as a maintenance booklet to give you tips on how to care for your home. In addition, the warranty is fully-transferable, which increases the resale value of your home.


WHAT’S COVERED?* • 10 full years of structural defect coverage for load-bearing components. • 2 full years of systems surety coverage against defects in wiring, piping, and ductwork in electrical, plumbing, heating, cooling, ventilating, and mechanical systems. • 1 full year of surety coverage against defects in workmanship and materials.

Buying a new home is one of the largest investments you will ever make, which is why it’s important to ensure your home comes with protection. As a 2-10 Home Buyers Warranty® (2-10 HBW) builder member, Profile Homes provides every home we build with 10 full years of structural home warranty protection from the nation’s leading home warranty company.


What does being a 2-10 HBW member mean for your home? 2-10 HBW only accepts the best builders into their program. To become a member, Profile Homes went through an extensive screening process that measures our building practices against strict underwriting guidelines to ensure we maintain a high quality product in addition to a careful inspection of our workmanship.

Buying a new home is one of the most important investments of your life. See for yourself why being a 2-10 HBW member with your new       Profile Home is the smart move to care for and protect your investment.

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